Water Heater Installation and Repairs

Came out right away after another company was unable to do the job. Not only did they get the job done in a fraction of the time, but they did it for a fraction of the cost. 100% plan on using PBGS in the future.

Paul and Gabriel did a Fantastic job! Would definitely recommend them!

Paul Benjamin and his son Gabe replaced water heater in my home early evening. Not only were they timely, efficient but very courteous and gracious. Highly reccomend their plumbing company seeving North West GA area.

⭐️⭐️⭐️⭐️⭐️ I started my search for a plumber by going straight to the infamous 1-star reviews first—because that’s where I usually learn the most. PBGS Plumbing has NONE. After today, I know why! Let me be clear—they didn’t offer me anything. This review is 100% because people need to know these are genuinely good, honest folks—not some price-gouging, upselling machine. I didn’t even call. I sent a message through their website, and within 5 minutes I got a call back. I explained my situation, and he said, “Let me get ready, I’ll be on my way.” The whole conversation took maybe 2 minutes. Paul and Gabriel showed up this morning. Right away they asked if I had sewage or a septic tank. I said sewage 🤦🏾‍♂️…Since we couldn’t find the main line, the plan was to snake the toilet. They gave me a quote, I agreed, and they got to work—ran 100 ft and still nothing. Instead of just charging me and leaving, they kept working the problem. Come to find out… we have a septic tank (yeah… that one’s on me 😅). These guys went above and beyond—made multiple calls on my behalf, confirmed the septic system, showed me where it was located, and even reached out to two different contacts—and actually found someone who could help me the same day. And here’s the part that really got me… After all that time and effort, Paul looked at me and said, “Since we couldn’t fix it, I’m only going to charge you the service fee.” Who does that?? Good people. That’s who. DON’T LOOK ANYWHERE ELSE—you found them. Thank you, Paul and Gabriel! I saved you in my phone as “Father & Son Duo” 😂 You’ll be the first call I make for any plumbing needs moving forward! At the end of the day, the job is DONE. No more sewage in the tub, no more flooding, no more clogged toilets. 🙏🏾 -Freddy

PBGS did a great job of disconnecting a tub that wasn't being used and installing a sink faucet. Their cost was very reasonable and I would highly recommend them for you plumbing needs.

Absolutely love these folks. So helpful with our water line issues. Highly recommend them for your plumbing needs.

Had my shower go out on me on a Friday night. Sent a message to PBGS Plumbing hoping to hear back from them by Monday. They got back to me within the hour! Explained my issues and they walked me thru several possibilities to troubleshoot on my own and voila! Shower is up and running again! Thank you so much for your continued communication with me thru it, your expert professional advice, and emotional support. I will definitely use them for any of my future plumbing needs.

Excellent! Very nice, professional, prompt, easy to work with and get the job done. We will contact this father & son duo for all of our future plumbing needs.

Great work, very professional, went above and beyond for the work I was quoted and great pricing. Will be calling for all my plumbing needs. Highly recommend

Great service, response time, and follow up. PBGS Plumbing made sure everything was working and helped me start everything up after the repair

I can’t say enough great things about PBGS Plumbing! From the moment I called about a busted pipe, they showed what a kind and respectful family-owned business they are. Without hesitation, Paul had his son out to my house within an hour. He quickly took care of the issue, did excellent work, and even made sure everything was cleaned up afterward. The price was very reasonable, which was such a relief during a stressful situation. This was my first time using PBGS Plumbing, but they’ve absolutely gained a forever customer. Highly recommend!

Came out initially for a small problem and helped us out, but a few days later we had some major issues come up and he was on it right away. Each step of the way he went above and beyond to help us get the problem resolved without trying to pad his pockets. The true definition of an honest, helpful company. If I could give 100 stars I would. They were such a blessing in a stressful time.

They did an awesome job ! And even helped with another issue that we had and jumped on it really good service and at a short notice as well ! Highly recommend!

Paul was knowledgeable, friendly, and efficient. His wife, Tasha, does a great job being his right-hand gal. I would definitely recommend PBGS Plumbing for all your plumbing needs!

PBGS Plumbing does an excellent job with any of my plumbing needs! Paul goes out of his way to quickly repair issues, and is always very accommodating! I highly recommend his services!

PBGS plumbing does an excellent job with any of my plumbing needs! Paul is always very accommodating and does quality work at a fair price! I highly recommend his services!

Great communication, great service, friendly & professional.

Great service! Could come out quickly! And did a great job! Thank you!

Excellent service and immediate response. Paul and Gabriel really helped us out with our new water main line. They fixed a lot of problems for us and even came in the middle of the night. I will definitely be using them again!

I absolutely loved our experience with Paul and Gabriel. They were fantastic, communication was great. Didn’t push anything on us that we didn’t need, not only addressed our fridge plumbing issue but pointed out some other potential plumbing issues in the future and addressed additional questions we had about our water heater and water hardness. They were very polite, cordial, and very easy and great to talk too. Reasonably priced for the work that they did too. Would highly recommend!

PBGS plumbing was very efficient, knowledgeable, and kind! Our problem was fixed same day! Highly recommend!

I called PBGS Plumbing late in the afternoon after another local plumbing company stood me up with the installation of an 80 gallon water heater. Upon making contact with Paul, he was at my home within an hour draining the old water heater and educating me on the process as a looked on. Paul and his son were very professional, respectful, and knowledgeable regarding their craft. Not only did PBGS show up in my desperate time of need, they were also very competitive in price and cleaned up after themselves. I even received a courtesy text the next morning to check on the functionality of the install. Please don’t hesitate to use PBGS for any of your plumbing needs, no matter how small or big the job may be. I have the utmost faith that they too will afford you and your project the same diligence and professionalism that I received. Thank you again!

Honestly, amazing people and quality work! We called them after our home warranty company sent a company out that quoted a ridiculous amount of money and honestly just made me uncomfortable. These guys came right out, gave us a great quote and did the work the same day with promise of payment after our warranty company sent us the $$. They didn’t hesitate to help us and ensure our family of 8 had running/hot water again. They’ve been so kind and understanding. They’ve even remembered that my husband needed surgery and reached out to make sure he was doing ok. We will be using them in the future if ever needed for sure!

Very urgent and last minute job and was able to fit us in right away ( within the hour) Very pleased with the results. Will definitely recommend!

PBGS was fast, professional, and provided quality work! Customer service was top notch. We would definitely use them again in the future for any plumbing needs.

PBGS did a great job on our water pressure issue. Very knowledgeable and professional. Would recommend and will use again for future problems.

We had a pipe to bust from the cold weather.My daughter had an unfortunate situation a few weeks back.She recommended PBGS PLUMBING to us because of the service she received from them.I have to tell this and it’s lengthy but people need to hear this. I told my daughter she should have commented and gave them a great review after what she told me. She has been under so much stress with our grandchildren and her job, she simply didn’t think about it.So, i am commenting for her experience with PBGS and mine afterwards. Awhile back she had no water. She was talking on the phone to a friend when she discovered it.Her friend had to hunt for the number of a plumbing company they had used several times. It was PBGS PLUMBING. My daughter told me it was late in the evening and it was useless to call that day. But she went ahead and called and explained to them that she suddenly had no water. They asked what was her address and fortunately they had just finished a job about 8 miles from where she lived. They told her they could come by and possibly do something temporarily to get water for the night.Let’s shorten this a bit. They were able to fix the problem that evening. They had the parts on their work truck that was needed and it was fixed permanently! And no, she didn’t pay dearly! She had forgotten to tell me this till later. When she first made the call, they told her it would be maybe 30 minutes or longer because they were already on the interstate heading back to their shop. They actually got off onto an exit and headed back that way. That’s unheard of!! Anyone that caring will definitely get my business! I will make my comment short. They came out, gave me an estimate and left.I called my brother in law with their price they gave me. He told me that he don’t see how they can do it for that price. I showed him the estimate and it had all the parts needed and was the labor was going to cost. My brother in law builds houses and has to work side by side with plumbers,electricians etc… He said that he has heard the name PBGS a lot and has never been told anything bad. He said they probably don’t have any overhead or middle men holding their hands out. They can give better quotes because of that. He told me he thought if it’s the same company, they’re a well established family company. I called them that evening and told them they have the job. Showed up the next morning when they said they would,worked nonstop till lunch. They were actually going to work through their break to be sure to get it repaired. They did stop for a few minutes but went right back to work.Finished the repair,placed everything back they had to move, cleaned up.They sat around and talked for another good 30 minutes or so.They were friendly,professional,and fast. Of course, anyone knows that it doesn’t always work out like that. Depends, I’m told of what kind of job it is.My wife and I wanted to give them extra because of their low price compared to others. I had to say all this knowing a review like this is uncommon.I just think most people are like myself needing to save money anyway they can.

The Benjamin’s did a fantastic job assessing my issues with the plumbing. They were quick to reply, friendly, and fairly priced - 10/10 for us! Thank you again… not to mention they came out to assist on Christmas Eve. We can’t thank you enough!

These guys really saved me. Discovered a broken pipe under the house on Christmas Eve morning. They came out that day and got everything taken care of at a very reasonable price. I can't recommend them enough.

They did an excellent job for us! Highly recommend!!!!

Unbelievable promptness and service to fix my problem. It's so refreshing to have someone reliable. Will definitely use again when I need it!

Had a clogged toilet and was on Sunday called and he came right out and in no time had it fixed. Would use him again.

Had a clogged toilet and was on Sunday called and he came right out and in no time had it fixed. Would use him again.

Amazing work! They were quick to respond, very knowledgeable and did a great job. Definitely recommend them and am happy that they’re our go-to guys now!

Very quick to respond! Great service!

PBGS Plumbing was recommended to me through a Facebook group. I needed undersink plumbing - disposal, dishwasher, drain etc. - and Paul did an excellent job. He was fair, thorough, and explained everything he was doing and advised us on some future work we will be calling on Paul to do. He is honest, conscientious, very knowledgeable, and a good man. I would recommend Paul and PBGS Plumbing to anyone needing a good, trustworthy plumber.

We have used PBGS Plumbing for the last two years. They find the problem, they fix the problem, and they do it for a reasonable price. And twice now, they have come early or stayed late to take care of us. Thay are the best plumbing service we have ever used.

Fantastic service! We had a water leak in the pipes coming from out hot water heater. We har called other plumbers, and were unfortunately given the run around - "If you don't hear from me, call me back", call back and no answer. Sunday afternoon, we called PBGS Plumbing. They can out within the hour, fixed our problem, and charged a reasonable price! We will definitely be using them again for any of our plumbing needs. Thank you guys so much!

Amazing Work! They were super communicative and made the whole process smooth. They worked hard all day to get the work done and were extremely nice people to work with! I can’t recommend them enough!

thanks for the quick response an got the job done going forward PBGS IS MY TO GO with plumbing ISSUES I will refer you to everyone I know that need plumbing work done...highly recommend 5 stars....

I can’t begin to thank Paul and his son, Gabriel, enough. I have a house full of teenage boys and no hot water. That’s enough to cause a full-blown panic attack. They came out at 9pm and fixed the problem. This very worried mama can sleep tonight knowing the teens can shower. These ARE my new plumbers. Thanks again, guys!

I really appreciate you ya did a wonderful job I appreciate it

Friendly , Fast , reasonable priced service!! Called on a Sunday afternoon and they came at the last minute and went above and beyond to fix our water leak.Will definitely call again if we have any future problems.

Thank you so much for your help. You guys are amazing and know your stuff. Your the only plumber I will use from here on out. Thank you again.

So thankful for these guys! They came out when it was late and worked until nearly midnight fixing my plumbing problem. They did have to come back for about an hour the next morning but was there and done. Very professional and couldn’t ask for more down to earth friendly people. I do recommend them and will call for their services again if needed.

I highly recommend Paul as he is a very thorough and detailed person. He took his time and made sure everything was perfect. Can't beat the price for the excellent quality that we received. Will definitely use him again in the future!

The guys were nearby & came right over. We had a leak that was running under the house! They promptly fixed it & was done in 30 minutes. They were very courteous & guarantee their work! Love them 💕 ❤️

Paul and his wife picked up the hot water heater for me since I don't have a large enough vehicle. They arrived on time and were super nice and courteous. I appreciate that they cleaned up everything before they left. I have already passed their information to two of my friends. I hope I don't need them again, but if I do they will be the only plumbers I call.

Very professional and easy to work with. Highly recommend this company.

Great experience with this company, Paul and his son did a great job for me installing Two new outside spigot’s and a new shut off valve. I highly recommend this company 5 star service at a fair price! Paul Cross.

Very professional, great job and very friendly!

Prompt courteous service ! We will definitely use them for any other issues we might have! Reasonably priced

Great experience!! I will only call Paul from now on. Stayed until completed & good. We called late on Friday, was able to come same day, & he was here late. We could not have had anyone else that did a better job - knowledgeable, very reasonable prices, friendly, patience, and followed up to make sure we were happy. If you do not call them first then you are making a mistake.

Paul was very personable and professional. He replaced 1300 ft of waterline and stayed until the job was finished, even working in the rain and darkness.

Once again Paul and family came out to work on our cabin plumbing. He found more issues that are in need of repair thanks to Mother Nature and her chilly temps these past weeks. I cannot say enough about Paul and his team! They get the job done right and at a reasonable price! He will forever be on speed dial!

10☆☆☆☆☆☆☆☆☆☆ Paul and Gabriel are so professional, kind, hardworking and honest! These two showed up at 5:30am, worked nonstop and didn't get packed up til 9pm! I can't say enough good things and judging by work ethic, I can guarantee they never quit until the job is finished. HIGHLY recommend!! Thanks guys!!

10☆☆☆☆☆☆☆☆☆☆ Paul and Gabriel are so professional, kind, hardworking and honest! These two showed up at 5:30am, worked nonstop and didn't get packed up til 9pm! I can't say enough good things and judging by work ethic, I can guarantee they never quit until the job is finished. HIGHLY recommend!! Thanks guys!!

10/10 recommend father and son duo, my plumbing hasn't been touch in nearly 50 years fixed the shower ( a Frankenstein mess) into a functional shower unit. ( even if it took longer than expected ) replaced 2 drains & plumbing under sink. (equally a mess before) made them both functional & useful! Was using buckets in the kitchen beforehand for nearly a year, before I could find someone reasonable for the job! Price was great & good vibes! Thank you guys again! Will definitely call for future plumbing needs!

I called needing help with a busted pipe in my well house. Paul was very quick to get out here and was able to fix my issue in less than an hour. Paul will be my go to for any plumbing issue as he was quick, professional, and gave me a great price. I highly recommend him and his company !

They were here when they said they would be, very friendly, got on the job and done it quick I would highly recommend them! if I have any more problems I will call them.

Paul and his partner (his wonderfully knowledgeable, and warmly courteous son) came to help us unstop a drain pipe and wound up spending several unplanned hours rerouting our very poorly plumbed pipes! My husband and I give them high marks at every level: real caring, extremely professional, with an extra dose of diagnostic competence topped by very fair prices. Highly reliable and highly recommended.

Did a great job at a great price. Will definitely use again and recommend to others!

fantastic response time. they were really professional and nice. highly recommend 5 stars

PBGS Plumbing sells quality workmanship. Paul and Gabriel did amazing work installing a hot water heater, pan, and TPRV drain in our cabin. Paul gave me repair options and I decided to replace it. The guys also replaced the valves, faucets, and fixtures in the bath tub and sink. They worked late and in some tight quarters to get the job done right. I appreciate the quality work at a fair price and look forward to using them again in the future.

PBGS Plumbing sells quality workmanship. Paul and Gabriel did amazing work installing a hot water heater, pan, and TPRV drain in our cabin. Paul gave me repair options and I decided to replace it. The guys also replaced the valves, faucets, and fixtures in the bath tub and sink. They worked late and in some tight quarters to get the job done right. I appreciate the quality work at a fair price and look forward to using them again in the future.

Paul and Gabriel were very good at their jobs and very good customer service as well and they came in fix the problem were done within an hour and very helpful. I would definitely use them again and recommend them to family and friends. Thank you gentlemen.

PBGS Plumbing totally saved the day! When our ancient tankless water heater died on Black Friday, no other local company could be bothered to pick up the phone. Paul reached out and was at my house within the hour, assessed the situation, left and gathered materials, and then came back and stayed until 10:30pm installing a new 50 gallon electric water heater with all the necessary wiring and piping. They’re good people who care and want to provide honest service to their customers. Highly recommended and have already referred a few friends and family!

PBGS Plumbing totally saved the day! When our ancient tankless water heater died on Black Friday, no other local company could be bothered to pick up the phone. Paul reached out and was at my house within the hour, assessed the situation, left and gathered materials, and then came back and stayed until 10:30pm installing a new 50 gallon electric water heater with all the necessary wiring and piping. They’re good people who care and want to provide honest service to their customers. Highly recommended and have already referred a few friends and family!

The friendliest and most professional I have ever met. Did a great job and gave best price for the job. Highly recommended and will hire again for all plumbing needs. Thank you.

Paul & Gage were Amazing!! Great Service with Affordable Prices. Great Communication - Explained What He Would Be Doing Before the Repair & After Repair was Completed Answered All My Questions. Will Definitely Use Him Again for Any Future Plumbing Issues.

Excellent service Wonderful experience included advice for the future projects /very professional and also affordable Love this company

I found them on facebook looking for a vintage commode. I was a nervous nelly because Ive been burned often. They went above and beyond. Delivered, cleaned, installed. They even fixed another problem in the house. Recommend 10 outta 10.

Awesome work on the hot water heater I needed replaced. very friendly service as well.

Highly recommend! Showed up on time, did a great job, reasonably priced.

So easy to work with! Will definitely use them again in the future.

Stop thinking about it, and just call them! They're worth every penny.